Frequently Asked Questions
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Yes. We specialize in handcrafted artificial trees ranging from 2.5 to 6 meters, custom-designed to suit your space and preferences. Submit a request through our custom design form and we’ll take care of the rest.
Absolutely. We provide delivery and professional installation for all our products, including large trees, sculptures, and landscape features.
Delivery typically takes 3–7 business days depending on your location and product size. Custom orders may take longer and we’ll inform you of the timeline upfront.
Yes, we have completed numerous commercial projects, including the Tolip Olympic City Hotel. We tailor solutions for hospitality, corporate, and event spaces.
If the order hasn’t shipped or entered production (for custom items), we’ll do our best to accommodate changes. Contact us ASAP via phone or WhatsApp.
Yes. Our team specializes in harmonizing our pieces with your current theme, whether it's modern, classic, boho, minimalist, or luxury.